Data Security

Xabaje Privacy Policy — Your Data Is Completely Safe With Us

At xabaje, every piece of your personal and financial data is stored with the highest level of security. This page clearly explains what data we collect, why we collect it, and how we protect it.

Last updated: January 2026

Summary: xabaje takes your privacy seriously. We collect only what's necessary, keep it secure, and never sell it to third parties.

1

Introduction

Xabaje ("we", "us", "the platform") is a trusted online Sports Betting and gaming service for sports fans in Bangladesh. This Privacy Policy ("Policy") explains what personal data we collect through our website https://xabaje.bet and mobile app, how we use it, and how we keep it safe.

By using our platform, you agree to this Privacy Policy. This policy is an Terms & Conditionsintegral part of.

Your trust is our greatest asset. That's why we maintain full transparency in how we collect and use your data. If you have any questions, reach us anytime at support@xabaje.bet.

2

What Data We Collect

Xabaje collects two types of data — what you provide directly, and what is collected automatically as you use the platform.

Data Type Example Reason for Collection
Identification Information Name, date of birth, NID number Identity Verification & KYC
Contact Information Mobile number, email address Account Verification & Contact
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Service Improvement
Usage Data Betting history, login times, game preferences Personalized Experience

Important: We never store your password or full card number. Payment details are processed directly through an encrypted gateway.

3

How We Use Your Data

Collected data is used only for specified purposes. xabaje never uses your information for unnecessary or unauthorized purposes.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To enhance your betting experience based on your preferences.
  • Security: To detect and prevent fraud and unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulatory obligations.
  • Contact: To keep you informed about important updates and promotional offers (subject to your consent).
  • Analytics: To review platform performance and user experience.

You can opt out of marketing communications at any time — just update your Account Settings or email us at support@xabaje.bet.

4

Cookie Policy

Xabaje uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and personalized settings.
  • Analytics Cookies: To understand how the platform is being used.
  • Performance Cookies: To monitor site speed and performance.

You can manage cookies through your browser settings. Note that disabling certain cookies may limit some features of the platform.

5

Data Sharing

Xabaje never sells your personal data. However, limited sharing may occur in specific circumstances:

  • Payment Providers: Solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
  • Legal Authorities: By government order under applicable laws of Bangladesh.
  • Security Partners: With specialist agencies for fraud detection and prevention.
  • Technology Service Providers: For hosting and infrastructure services — subject to strict confidentiality agreements.

xabaje never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.

6

Data Retention & Periods

We retain your data only for as long as necessary or legally required.

  • Active account data is retained for as long as your account remains active.
  • After account closure: financial transaction records are retained for up to 5 years (as required by law).
  • Security logs: retained for up to 90 days.
  • Marketing data: deleted immediately upon opt-out.

Data deletion requests will be fulfilled within 30 days, unless retention is required by law.

7

Security Measures

Xabaje uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall: Advanced firewall protection to prevent unauthorized access.
  • Regular Audits: Regular audits conducted by independent third-party security experts.
  • Data Masking: Sensitive information (such as card numbers) is masked when displayed.
  • Secure Servers: Encrypted storage in internationally certified data centers.

Your Role: You play an important role in keeping your account secure — use a strong password and never share your login details with anyone.

8

Your Rights

Every user registered on xabaje has the following rights:

👁️
Right to Access Your Data

You can request a copy of the data we hold about you at any time.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data at any time, unless we are legally required to retain it.

🚫
Right to Object to Processing

You can object to your data being used for marketing or analytics purposes.

📦
Right to Data Portability

You may request an export of your data in a portable format at any time.

⏸️
Right to Restrict Processing

You may request that the processing of your data be temporarily suspended under certain circumstances.

To exercise any of your rights, email us at support@xabaje.bet. We will respond within 7 business days.

9

Third-Party Links & Services

The xabaje platform may integrate with payment gateways and other third-party technology services. These third parties have their own privacy policies, and xabaje is not responsible for their practices.

  • Payment partners (Mobile Pay, Nagad, Rocket) operate under their own security and privacy policies.
  • Analytics tools collect anonymized data solely for the purpose of improving our service.
  • A strict data protection agreement is in place with our Live Chat service provider.
10

Child Protection

xabaje strictly does not collect data from anyone under 18 and does not provide any services to minors.

If we are notified that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed. Parents or guardians can reach us at support@xabaje.bet.

11

Privacy Policy Updates

Xabaje may update this Privacy Policy from time to time. Users will be notified in advance of any significant changes.

  • You will be notified at least 14 days before any changes take effect.
  • Notices will be delivered via pop-up on the platform or SMS to your registered mobile number.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

You can always find the "Last Updated" date at the top of this page.

12

Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:

  • Email: support@xabaje.bet — response within 24 hours.
  • Live Chat: Directly on the platform — 24/7 support in Bangla.

Data Protection Officer: For serious privacy concerns, contact our Data Protection Officer directly at privacy@xabaje.bet.

What sets xabaje's Privacy Policy apart

How We Protect Your Data

🔐

Bank-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same standard used to secure online banking.

🚫

Your data is never sold

Xabaje never sells your personal data to third parties. Your information is used exclusively to serve you.

✅

Transparent Data Practices

We are transparent about what data we collect and why. No information is collected for hidden purposes.

🛡️

Regular Security Audits

Independent third-party security experts regularly audit our systems to ensure your data stays protected.

👤

Full Control Is Yours

You have the full right to view, correct, delete, or export your data — submit a request at any time.

🌐

International Standards

Our Privacy Policy is built in line with international data protection standards, with Bangladesh-based users in mind.

Privacy FAQs

What Users Ask Most

No, not at all. Payments are processed directly through the encrypted gateways of Mobile Pay, Nagad, or Rocket. xabaje never has access to — or stores — your mobile banking PIN, password, or full card number.

xabaje uses internationally certified data centers. Regardless of where your data is stored, the same standard of encryption and security is maintained. All applicable legal safeguards for international data transfers are strictly observed.

Upon account closure, marketing and personalized data are deleted immediately. However, financial transaction records are retained for up to 5 years for legal compliance. This is mandatory and applies to all financial institutions.

No. The xabaje app only requests necessary permissions — such as storage (for document uploads) and camera (solely for taking photos during KYC verification). No permissions for microphone, location, or any other unnecessary access are requested.

You can turn off any marketing communications from the "Notification Preferences" section in Account Settings. Alternatively, email support@xabaje.bet with the subject "Unsubscribe" and we'll process it within 24 hours.

Your data is safe — get started today

Your privacy is our top priority at xabaje. Secure payments, protected data, and Bangla support — all in one place.

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